This week Apple has posted a new support page that highlights what it calls “the importance” of using genuine Apple screens to repair broken or broken screens on new iPhone models. And as the manufacturer points out, this means that if your new iPhone requires a screen replacement, Apple, an authorized Apple service provider or an independent repair provider that uses genuine Apple parts should do so.
The company notes that its parts have been tested to meet performance and quality standards. Apple notes that the features on its glass screens include Intuitive and sensitive multi-touch, high brightness, high color accuracy, white balance and performance for features like True Tone, Night Shift, and Haptic Touch. Third-party displays are quite unlikely to offer such capabilities and features. Furthermore, to scare those who might try to save a few dollars or for convenience by using a third-party store, Apple claims that replacements made by non-certified technicians could lead to the use of screens that don’t fit well. Other problems, such as the inability to properly replace components, such as screws and covers, can cause the phone to overheat, damage the battery and cause injury to the user.
Apple will remind you if your iPhone 11 or iPhone 11 Pro model is unable to verify the authenticity of the phone screen
If these problems are not enough to scare an iPhone user directly, Apple continues to list a multitude of performance issues that could be related to the installation of an unofficial screen by an unauthorized repairer. Multitouch problems can include the screen not responding at certain points, touches that occur unexpectedly during a phone call, the screen that remains on during a phone call and accidental touches made on the palm or on the edge of the phone. The screen can be registered. Brightness and color problems that may arise with the unauthorized replacement of the screen include a lower maximum brightness, a non-uniformly bright screen or one that shows incorrect colors, an unintentional discharge of the battery and problems with the ambient light sensor that illuminates or darken the screen incorrectly.
You can see if your iPhone screen has been replaced with original Apple parts in Settings => General => About iPhone 11, iPhone 11 Pro or iPhone 11 Pro Max. If this replacement was made with unauthorized Apple parts, a screen will display on the screen. message that says “You cannot verify that this iPhone has an original Apple screen”. This is similar to a message appearing on the battery status indicator when iPhone XS users, iPhone XS Max, and iPhone XR replace the phone battery with a third party or have an unauthorized technician perform a job. That message says: “Important Battery Message, Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.”
In early 2016, some iPhone units that had a faulty Touch ID button repaired in a third-party store were blocked by an “Error 53” message. This appears on the screen if the user updates their iPhone to the latest version of iOS via iTunes; Those who performed an OTA update were not interested. Apple apologized for the error because it had to be a factory test to make sure that Touch ID worked before a particular phone was sent. However, some believed that this was done to punish iPhone users who used unauthorized technicians using third party parts.
It may not be a popular conclusion, but if you’re going to spend the amount of money that a new iPhone costs these days (especially the “Pro” models), why you should try to save a few dollars on a repair when the result will degrade your experience with the phone?
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