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Some iPhone 12 Users Are Complaining About Drop In 4G And 5G Service

Apple’s iPhone 12 and iPhone 12 Pro lineups are the first to offer 5G connectivity. However, according to various individuals, they aren’t truly adept at holding onto that connection. The equivalent appears to go for 4G connections, as well.

As spotted by 9to5Mac, individuals are taking to Reddit and the Apple Support gatherings to complain that they aren’t ready to keep an information connection on their new iPhones, with the proposal being that the issue mainly happens when the device needs to handoff from one cell pinnacle to another.

iPhone 12

Here’s how one user reports the issue.

“Received my iPhone 12 Pro on Friday. Activated it on Saturday. Sunday I drove for 10 mns and when I arrive to my destination I saw no reception bars and No Service. And in the middle of the screen in a grey box: Your iPhone is not Activated.

The only way to get the connection back was to toggle Airplane mode to ON then OFF.

The iPhone had the cellular mode to 5G Auto. I switched it to LTE to test. And it was the same.

So I resetted the network settings: same issue and I resetted the iPhone as a new iPhone and reinstalled everything from scratch (not from a saved backup): same issue.

I drove my car and found the exact location where the phone lost the network. If the phone lost the network it means I reach the end of the coverage area from a certain antenna. It looks like something happened with the phone when I reach a zone covered by a new antenna.

I called my operator and they told me that everything is good on their end and I have the right SIM card for a 5G device.”

Apple is now working through some tests that have been completed on that specific phone, yet that doesn’t mean it’ll sort out. The reality this is impacting various transporters recommends it is something on Apple’s side – regardless of whether that is software or hardware.

Also see: Apple Might Bring OLED, mini-LED To iPad Pro Next Year

Have you had any issues with your device basically being not able to clutch a connection? Have you discovered your iPhone in a similar state as these users? Tell us in the remarks beneath.