The Samsung Galaxy Fold is supposed to represent the future and to be precise the future of smartphones and tablets. But just two days after Samsung began handing out review units in the US, there are multiple journalists who have begun experiencing some severe problems with the display.
Not one, not two, but 4 issues reported.
Dieter Bohn of The Verge was the first who reported has reported the issue. Like many others, he received his Galaxy Fold unit on Monday, however, by yesterday evening the Galaxy Fold’s display already presented a tiny and somehow mysterious bulge that sat along the crease in the middle.
It’s unclear how this bulge developed – it could be a bit of debris or a defective hinge that is poking into the display – but by this morning it had resulted in both a horizontal and vertical line of dead pixels along with the OLED panel.
Shortly after Bohn’s admission, CNBC’s Steve Kovach took to Twitter to showcase a similar issue. However, in this particular case, a thick strip of pixels directly above the crease have blacked out permanently. The left side of the Galaxy Fold’s display also flickers, essentially making the larger display unusable.
In addition to these two reports, Mark Gurman who writes for Bloomberg also shared some even bigger issues. In his case, the pixels on the Samsung Galaxy Fold’s display have been turning black gradually. Last night, for example, just over half of the display was completely unusable, but currently, only a small area of the panel along the right side continues to work.
Lastly, Marques Brownlee (MKBHD) who is a very popular YouTuber reported his own set of issues. In this case, Brownlee removed the polymer layer of Galaxy Fold, which looks like a regular screen protector as first, but shortly into the process the display stopped working and turned black.
What’s causing this issue?
We are waiting for Samsung to comment on the matter officially – we have contacted the company but we did not get any response – so at this point the cause of the problem remains pure speculation. But the separate reports do suggest that it may have something to do with the Galaxy Fold’s polymer layer that is on top of the display.
The giant itself says the polymer layer is something that shouldn’t be removed, however, from the look of things reviewers didn’t see the warning on the plastic wrap of Galaxy Fold. Mark Gurman, for example, managed to remove the entire thing, but later experienced some severe problems with the panel. Marques Brownlee, on the other hand, experienced several issues as soon as he started to peel off the layer.
In terms of what will happen next, Samsung could choose to delay the Galaxy Fold by an undetermined number of months in order to fix all these issues. Alternatively, it could either scrap the model or move forward as if the issue doesn’t exist. But in the meantime, all of these reviewers have either received or will soon receive replacement units.
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